Frequently Asked Questions

Everything you need to know about your FARES fashion experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

FARES accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.

How should I care for my FARES garments?

To maintain the quality of our fabrics, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the inner label of each piece.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.